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December 19, 2011

Simplify your IT operations with Windows Intune 2

If you've heard of Windows Intune or used it before, you know it's an ideal way to manage the health and updates for your PCs. Now, with Windows Intune 2, your IT operations are even easier.

With the latest version, it's no problem if you're out in the field--you can run malware scans or restart a computer from anywhere. User on vacation? No problem, Windows Intune will schedule times to check for Internet connectivity and complete the task when they're back online.

 

Continue reading "Simplify your IT operations with Windows Intune 2" »

September 28, 2010

Microsoft releases Online Service Health Dashboard to make service status more transparent

On Monday, Microsoft released Microsoft Online Service Health Dashboard, available to customers in all regions, to deliver a more timely and accurate information about the status of BPOS services.  Microsoft Online Services are designed for reliability, availability and performance, backed by a 99.9% uptime Service Level Agreement.  With this new service, customers will no longer need to wonder if service interruptions were caused by networking issues from their own service provider or by the Online Services.  The Online Service Health Dashboard includes a access to a greater level of information regarding the status of tools and service, current service status, and a 35-day status history.

Online service dashboard  

Dashboard Screenshot (source for more information)

The Service Health Dashboard provides customers with a greater level of transparency into the status of all services and tools, with detailed current and historical information for three regions: Americas, serving customers in North America and Latin America (NOAM); Europe, the Middle-East and Africa (EMEA); and Asia-Pacific (APAC).

Americas (NOAM)

Europe, the Middle East and Africa (EMEA)

Asia-Pacific (APAC)

https://health.noam.microsoftonline.com/

https://health.emea.microsoftonline.com/

https://health.apac.microsoftonline.com/

Administrators can log into their region-specific Service Health Dashboard using their Microsoft Online Services user name and password.

Visit the Microsoft Online Service Blog for more information on how to use the service.

July 15, 2010

Video Case Study: Windows Intune

"Intune is a great entry point into Cloud Computing. It has such a positive impact, it's hard not to recommend it." -- Jerod Powell, CEO/Co-Founder InfinIT Consulting

 Jerodpowell-intune


[text transcript]

My name is Jerod Powell, I am the CEO and Co-Founder of InfinIT Consulting.  We focus on providing enterprise IT consulting, IT managed services, cloud computing and custom hosting solutions to our customers.

About InfinIT
InfinIT focuses on companies of all different types, however we tend to do a lot of work in the manufacturing area. Our core customer sizes range from 25 to 500 users in size, which tends to be a real suite spot for providing manged IT services.

Our Customers' Concerns
For every company, security is a primary concern.  Many companies have had long-standing issues with keeping all of their systems up to date with the latest patches (Microsoft patches - as well as other software products) and the latest anti-virus protection.  When Microsoft released Intune, we saw this as a huge opportunity to alleviate these concerns from our clients.  We could go to our clients and show them that they have the ability to manage and oversee all the workstations in their entire environment.  In addition, providing customers an instant upgrade path to Windows 7 - which has its own set of security enhancements - makes it that much more enticing.

Cloud Computing
There are a lot of companies interested in cloud computing and Intune is definitely one of those services that is a perfect fit for the cloud.  The idea of getting your infrastructure off-site and into a secured Microsoft-based data center and then having tools that directly manage your patch management and anti-virus protection - you know there is no one doing it better. 

Asset Management
Another thing customers ask us is "How do I find out what I have running in my environment?"  Many of our smaller customers have no inventory asset management capabilities.  Intune makes it very easy for those customers to have access a view over their entire environment.  You'd be surprised how impressed they are with that capability and how many people throughout their organization use it.  It's not just a thing for IT - Finance uses it, a lot of different departments will go and use that report.  It really brings that enterprise experience down to the smaller businesses.

Software as a Service
Intune has really helped us - number one - in giving us a great solution to offer customers.  In addition, it gives our techs an easy way to manage their customers' entire environment.  It has undoubtedly improved operational efficiency for us.  Overall, Windows Intune has been a great entry point into cloud computing for our clients - they tend to feel very comfortable with it - it's such an easy transition.

It's hard not to recommend it - it's a great solution...